Maritime
Customer Value
People
Purpose
Footprint Strategy
Customer Value
SGM is always striving to add value to customers and the company has implemented the 10/10 Customer Journey programme to equip our people with the right tools to provide top class customer service.
People
SGM’s focus is on creating a learning culture in the organization to ensure that we are ‘future fit’
Purpose
It is our duty to ensure that port visits are as brief as possible to maximize the ship’s profitability for its managers and owners. From the time we receive notice of the ships pending arrival until the ships is once more underway, we make all the arrangements for ship and its cargo.
Footprint Strategy
SGM have an expansive footprint of more than 60 offices in Africa, the Middle East, Australia and Southeast Asia – with local, experienced staff members on the ground in every port.